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This tutorial will give you the basics of cancelling a flight in Sabre.
Display the PNR.
Next, display the tickets.
Open the ticket(s) to be cancelled.
Check the coupon status of the ticket and if the ticket is voidable. If the ticket can be voided then void the ticket instead.
Next emulate into the correct PCC.
Check the fare rules. Advise the passenger of any cancellations fees, refunds, or future credits.
Next cancel the flight segments.
To cancel a specific segment.
To cancel all segments.
Add a retention line. The following will give you a date 180 days from today.
T ¤ (todays date DDMMM) ¥ 180
EXAMPLE: T ¤ (08NOV) ¥ 180
The following command adds the retention line.
0OTHYYGK(number of passenger)(departure city)(date 180 days from now found in step above MMDDDD)-INFO/RETENTION
Add your notes.
5h-(My notes here)
Save and receive the PNR.